首页 > What should I do if a buyer wants to cancel an order?

亚马逊下单再取消,What should I do if a buyer wants to cancel an order?

互联网 2021-05-16 11:04:08

Both cancellations and returns are a normal part of most sales operations.

Note: Buyers only have 30 minutes to cancel their own orders; you can cancel orders up until the minute you ship them.

Your options will depend on the order status.

You have not yet shipped and confirmed the shipment.

You can cancel the order in Manage Orders or using Order Cancellation feeds. When you cancel an order, Amazon automatically updates the order status in the buyer's Amazon account and sends an e-mail notification to the buyer.

You have shipped the order.

You can let the buyer know that the order is already on its way and ask the buyer to return it to you for a refund. When you receive the return, issue a refund if you had confirmed the shipment, or simply cancel the order if you had not yet confirmed the shipment.

Note: The buyer is not charged for an order until you confirm shipment.
免责声明:非本网注明原创的信息,皆为程序自动获取自互联网,目的在于传递更多信息,并不代表本网赞同其观点和对其真实性负责;如此页面有侵犯到您的权益,请给站长发送邮件,并提供相关证明(版权证明、身份证正反面、侵权链接),站长将在收到邮件24小时内删除。

相关阅读