首页 > 最全!亚马逊运营常见问题申诉邮箱【建议收藏】

亚马逊case申诉,最全!亚马逊运营常见问题申诉邮箱【建议收藏】

互联网 2021-05-14 00:18:57

一、投诉跟卖的入口:

1.从AM后台Contact Seller Support开case投诉,Report a violation

https://sellercentral.amazon.com/hz/contact-us

2.以权利人身份投诉侵权

https://www.amazon.com/gp/help/reports/infringement

3.以买家身份testbuy投诉

http://www.amazon.com/gp/help/reports/contact-us

4.品牌+律师信 专利+律师信 amazon exclusive 重度垂直的产品策略

二、账户出现问题审核邮箱:

1.pq-review@amazon.co.uk

2.investigate@amazon.com

3.seller-evaluation@amazon

4.account-confirmation@amazon.com

5.cn-seller-verification-enquiry@amazon.co.uk

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三、VE申请邮件:

vendorexpress@amazon.com

四、亚马逊各站点绩效团队邮箱:

US: seller-performance@amazon.com

UK: seller-performance@amazon.co.uk

FR: performance-vendeur@amazon.fr

DE: verkaeufer-performance@amazon.de

JP: alliance@amazon.co.jp

ES: performance-vendedor@amazon.es

IT: performance-venditore@amazon.it

CA: seller-performance@amazon.ca

五、品牌外观专利侵权:

copyright@amazon.com

六、知识产权侵权解决后撤诉

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN: notice@amazon.in

MX:notice@amazon.com.mx

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七、账号冻结后的余额处理:

payments-funds@amazon.com

八、店铺被关闭货款申诉邮箱:

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK:payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

九、受恶意攻击或者敲诈邮件:

标题:「feedback abuse report」 + 「卖家店铺名」发送到:

investigate@amazon.com

十、产品质量(PQ)问题申诉 :

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in

MX:politicas-performance-vendedor@amazon.com.mx

(来源:寰逸知识产权)

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